– a burst water service or a serious water service leak
– a blocked or broken lavatory service
– a serious roof leak
– a gas leak
– a dangerous electrical fault
– flooding or serious flood damage
– serious storm, fire or impact damage
– a failure or breakdown of the gas, electricity or water supply to the premises
– a failure or breakdown of an essential service or hot water, cooking or heating appliance
– a fault or damage that makes the premises unsafe or insecure
– a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the premises
– a serious fault in a staircase, lift or other common area or premises that unduly inconveniences a resident in gaining access to, or using, the premises